Mea44 Privacy Policy — User Data Protection
This document explains how mea44 collects, uses, stores, and protects the personal information of Malaysian users. Your privacy is our priority, and we are committed to managing your data transparently and responsibly.
Information We Collect
When you register and use the mea44 platform, we collect several categories of information to ensure the services provided function correctly and securely.
Account Information
This includes your full name, email address, phone number, date of birth, and identity documents submitted during the account verification process. This information is required to comply with applicable Know Your Customer (KYC) procedures.
Device & Browser Information
We automatically record your device type, operating system, web browser, IP address, and session data whenever you access the platform. This information is used to detect suspicious activity and improve the user experience.
Payment Information
Transaction details in Malaysian Ringgit (RM) are recorded, including the payment method used (TNG, FPX, Maybank, CIMB), amount, date, and reference number. We do not store full credit card numbers — sensitive payment data is processed through encrypted channels.
Usage Data
Pages visited, game preferences, betting records, and in-platform interactions are recorded for service improvement purposes and aggregate user behaviour analysis.
How We Use Your Information
Personal information is used to create, verify, and manage your account. This includes identity verification, processing deposits and withdrawals, and managing applicable bonuses and promotions.
Usage data is analysed to understand platform usage patterns, identify areas for improvement, and personalise the user experience. This analysis is carried out in aggregate form without identifying individual users.
The information we collect helps us detect fraud, prevent duplicate accounts, and ensure compliance with applicable legal requirements — protecting all mea44 platform users.
Cookies & Session Tracking
Mea44 uses cookies and session tracking technologies to enhance your browsing experience on the platform. Cookies are small data files stored in your browser when you visit a website.
Types of Cookies Used
- Session Cookies — Keeps you logged in during an active session and prevents you from having to sign in repeatedly.
- Preference Cookies — Saves your language preference, layout, and display settings to provide a more personalised experience.
- Analytics cookies — Used to understand aggregate platform usage patterns for service improvement purposes.
You can configure your browser to reject cookies, though this may affect certain platform features. Third-party cookies unrelated to core platform functionality are not permitted.
Data Storage, Security & Sharing
All user data is stored on servers protected with SSL encryption and multiple layers of security. Account passwords are stored in cryptographically processed form — they are never saved as plain text.
Financial data and identity information are stored in an environment isolated from general usage data. Access to this sensitive data is restricted to personnel who require it to carry out their duties.
Mea44 does not sell, rent, or trade users' personal information to any third party for marketing purposes.
User information may only be shared in the following limited circumstances: (1) with payment service providers that process your MYR transactions, (2) with lawful authorities pursuant to a court order or legal requirement, and (3) in the event of a business transfer, for which users will be notified in advance.
User Rights & How to Contact Us
As a mea44 platform user, you have certain rights regarding the personal data we hold about you.
Right of Access
You have the right to request a copy of the personal information we hold about you. Requests can be submitted by email to [email protected]. We will process your request within 14 business days.
Right to Rectification
If you find that the information we hold is inaccurate or out of date, you may request a correction through your account settings or by contacting customer support. Corrections will be processed promptly once your identity has been verified.
Right to Erasure
You may request the deletion of your account and personal data. Please note that certain records may need to be retained for a specified period to meet legal or financial compliance requirements. Deletion requests will be processed within 30 days.
Changes to This Privacy Policy
Mea44 reserves the right to update this privacy policy from time to time. Any significant changes will be communicated to users via their registered email or an in-platform notice before the changes take effect. Continued use of the platform after such notice constitutes acceptance.
- Access to Your Personal Data
- Correction of inaccurate information
- Account and data deletion upon request
- Notifications of any policy changes
- Malay-language support available around the clock
Support available 24 hours a day, 7 days a week
Questions About Your Privacy?
The mea44 support team is on hand for any enquiries related to our privacy policy, data access, or account security. Reach us at [email protected] or check our FAQ section.